Shipping policy

Shipping Policy

Thank you for shopping with Bae Premium Outlet. Please read our shipping policy carefully before placing your order.

📦 Order Processing

  • All orders are processed within 1–3 working days (excluding weekends and public holidays).

  • Once your order has been shipped, a tracking number will be provided via email or WhatsApp.

  • Orders are shipped from Kota Bharu, Kelantan, Malaysia.

🇲🇾 Domestic Shipping (Within Malaysia)

  • We ship nationwide across Malaysia.

  • Delivery typically takes 1–5 working days, depending on your location.

  • Shipping fees are calculated automatically at checkout.

  • The exact postage cost will be displayed during checkout before payment confirmation.

🌍 International Shipping

  • We offer worldwide shipping.

  • Delivery time varies depending on the destination country (usually 7–21 working days).

  • Shipping fees are calculated based on weight and destination.

  • The final postage cost will be shown at checkout before payment is completed.

Please note that international customers are responsible for any customs duties, taxes, or import charges imposed by their country.

⚠️ Important Notes

  • Please ensure your shipping address is correct before completing your purchase.

  • We are not responsible for delays caused by courier services, customs clearance, or unforeseen circumstances.

  • Once an order has been shipped, we are not liable for lost or damaged parcels caused by the courier.